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Thank You for all the lovely testimonials!!!

What Clients Are Saying...

Confidence & Speaking Skills Coaching

Natalie Massa
Real Estate Agent

I recently finished a confidence-building and public speaking course through Di Riddell and found her to be outstanding at not just motivation, courage and her true calling “Public Speaking” but also in listening and asking the right questions to find the real reason as to why this may have been an issue for me.


She listened, the way that Di used her skills, listened, critiqued (which only helped me improve) and managed our class was fantastic, I was very nervous about the whole idea, Di made me feel very comfortable the whole time and I have no hesitation in recommending her services now and in the future.


On a final note: I since had to give my first public speech at a business networking night, and whilst I was still nervous, I can tell you right now if it wasn’t for the help and guidance of Di I would NEVER  have got up and delivered it. Thanks, Di for helping build my confidence not just as a speaker but as a person who really needed it!!!
 

‘I was inspired by Di’s session on presentation skills. She was real, authentic and empathetic – yet challenging. By implementing her strategies I delivered a clean, professional presentation. She made an amazing contribution to making my goal of being a speaker a reality.” 

Emily Gower 
Writer/Speaker October

‘I enjoyed the creative ways Di worked incorporating confidence into my working life. She allowed me to feel comfortable yet was challenging’.

Kathryn Fowler, Receptionist,
Nambour Christian College. 


Linda M

Sherry Davidson 
Civil Celebrant & JP (Qual)
Rockhampton…

I recently attended a workshop on confidence in speaking and I gained the knowledge that everyone suffers moments in which they lack confidence.

I know now that the tools that I have been using to get through those moments are the right ones.  The content was very beneficial.


I highly recommend Di’s approach to delivery.  
I have been to so many of those dull booorrring… talk talk … look at me … I this and I that presentations that I have come to dread attending Seminars.


Di involves everyone and uses their stories to make her points.
This makes the day very interesting and memorable. Thank you, Di for a very informative morning.

Samantha Backman,
MD, TV Presenter

“Di – love what you are all about – your strength, your confidence and your courage. So glad the world has women like you. Go for it girl.”

“Di is a bold, vivacious confident advocate for women (and men too) through confidence and resilience. You want this lady on your team.”

Michael Noone, 

CEO & Founder; addingvalue.com

Di has helped me on so many levels. Her compassion and enthusiasm along with her introduction of EFT skills (emotional freedom technique) have helped me to uncover and free myself from the emotional despair that has burdened me for most of my life.

Di was able to introduce into my life, a new way of controlling emotions and focusing on the positive aspects of life in terms of what I have rather than what I don’t have. On day one, with her engaging persona, I remember Di saying that she would introduce fun and laughter into our sessions and as true to her word as always, she did exactly that.
There has been many a time that all I needed was someone to talk to and a good “belly” laugh to bring me down to earth with the realization that life really isn’t that bad after all and to “count my blessings rather than troubles”.

Di is trustworthy and makes you feel like a friend within minutes.

Di’s insights and getting to the heart of my issues was fantastic and her compassionate, friendly approach made me feel at ease and free to challenge my inner beliefs and doubts. I really enjoyed our sessions together from day one.

I can highly recommend Di Riddell as a life coach to anyone who suffers from self-doubt and lack of confidence. I strongly recommend her services, if you are looking for a life coach to support, mentor and inspire you on your life journey.

Thank you Di, I appreciate enormously everything that you have done for me in such a short amount of time. You’re a true lady and friend I can trust with confidence.

ML Brisbane

‘From the first email contact, I was struck by Di’s professionalism, enthusiasm and passion for what she does. Following our first phone call, I felt confident that she would be able to help me achieve my goal.


‘Di is friendly and encouraging. The sessions are structured but she makes them lots of fun. She is certainly a ‘glass half full’ kind of person and she instils this in others. I felt my confidence and speaking ability grow as the sessions progressed. She is insightful and a good listener. Di gives positive feedback in abundance and even the negative feedback is given in a tactful and helpful manner.


I felt that she went the extra mile for me. My sessions usually went overtime. Di also organised a mock interview panel for me which was very helpful.


On the day of my interview, I was nervous of course but felt that with Di’s help that I had prepared as well as I could. Within minutes of the interview commencing I could feel my confidence kicking in.


The ‘forty’ minute interview was over in twenty-five and I was recommended for the position.


I would certainly recommend Di Riddell to anyone requiring professional coaching to assist them to achieve their goals. I am very grateful to her for her help.’

Dr. John Harris  General Practitioner, Nambour

Dr. John Harris  General Practitioner, Nambour

Di worked with me in a recent campaign I was running. She was my coach and mentor. She was wonderful. her coaching covered a range of aspects such as etiquette, speech writing and delivery, protocol and even what to wear to each function. Her caring coaching, wisdom and experience made a tremendous difference to my confidence. Di’s manner was professional yet personal, focused on the bigger picture yet with careful attention to detail. Thanks ever so much Di. And yes, I was successful in my campaign!

 

Carolyn

Leah Freney,
Miss World Entrant
“Di has given me more confidence to proceed with my goals than I ever had before. I came to her for assistance with clarity and articulation in speaking and to be able to respond spontaneously and succinctly. In achieving that it has enabled me to be able to think quickly, organise my thoughts and articulate them with ease.


The bonus in working with Di was the flow on to my personal communication and life goals. It has given me greater confidence in my presenting style to make a significant difference in my career.  As a Miss World entrant, Di has been invaluable to me providing tools, support and motivation to achieve more and remain focused on the pageant as well as change and manage my personal life better.


Through the sessions with Di, I have discovered the important role a coach can play in my personal life, to set and achieve goals and more beyond my capabilities. Di has helped me observe situations from a different point of view which taught me more about myself”.

I thoroughly enjoyed working with Di Riddell. Following my first phone conversation, I couldn’t wait to meet her, as her enthusiasm to work with me to achieve my goals was infectious.
She guided and encouraged me through the sessions. Most sessions went way over time, enabling me to develop the skills I needed to prepare and deliver my presentation. her feedback and fine-tuning turned a mediocre presentation into a dynamic one.
I am extremely grateful for the knowledge and skills she has shared with me and would recommend Di to anyone needing coaching to achieve their goals.

Johanna English GP  Golden Beach

Di worked with me in a recent campaign I was running. She was my coach and mentor. She was wonderful. her coaching covered a range of aspects such as etiquette, speech writing and delivery, protocol and even what to wear to each function. Her caring coaching, wisdom and experience made a tremendous difference to my confidence. Di’s manner was professional yet personal, focused on the bigger picture yet with careful attention to detail. Thanks ever so much Di. And yes, I was successful in my campaign!

Dr. John Harris  General Practitioner, Nambour

Coral McVean
District Governor;
Toastmasters International

“Di’s active listening, her perception and broad view of possibilities encouraged me to create and take action on options that opened doors to success in achieving my goal.”

Di worked with me in a recent campaign I was running. She was my coach and mentor. She was wonderful. her coaching covered a range of aspects such as etiquette, speech writing and delivery, protocol and even what to wear to each function. Her caring coaching, wisdom and experience made a tremendous difference to my confidence. Di’s manner was professional yet personal, focused on the bigger picture yet with careful attention to detail. Thanks ever so much Di. And yes, I was successful in my campaign!

Dr. John Harris  General Practitioner, Nambour

“Di immediately made me feel at ease and delivered an uplifting and valuable session in confidence-building with an array of tips and techniques to take away. I recommend Di for anyone with the desire to grow inwardly and get the most out of all aspects of life.” 

Amanda Sutton Wild Rangers Encounters 

Book Reviews - 'Speak Out'

Denise Moser
Creative Business Consultant

This book is the most fantastic set of resources for anyone – not only the suppressed, but it is also for anyone who wants to be fully self-expressed.

I would strongly encourage anyone buying the book to also do Di’s courses. Personally interacting with the author, albeit on the internet will enhance and speed up the process. You will feel as though you are part of a community and all on a great journey to speak out.

You may discover your voice is the one voice that can deliver the message that is the one message one person needed most to hear.

This is a book about how to change, one simple act at a time. Changing the world one voice at a time.

This book has incredible potential to help a lot of people break out of their fears the way you have, spread their word and understand that their voice is important to lighting up their life and the world around them.

Niva  Seawright

Di Riddell's book is packed full of suggestions to enable you to come out of silence and know your voice matters. Di not only talks the talk she also walks the walk and has developed her strategies to overcome challenges by using them in her own life. If you feel ground down and insignificant, this book is for you.

Pat Law


Linda M

Julie Cross,
International Speaker

When I think about my own life and the healing of my emotional wounds so that I could find my voice… the search I went on reading and studying so many personal development books, looking for strategies to firstly own my stories, my pain and my life, and then trying to work out how to have the courage to fall in love with myself all over again so that I would know that I was worth the work… and then to find the balance between those strategies that engaged my thinking and those that nurtured my heart. Well, it was quite a search and what I love about this is that Di has it all right here in one book!

 

What I love about this book is it is a wonderful combination of storytelling and action steps. For us to make real change and step up into our story and claim our voice we need to connect to the emotion of knowing we are worth it and then engage and upgrade our thinking. Di leads us through this beautifully.

Denise Moser,
Creative Business Consultant

 

For many years I have witnessed Di Riddell work at making herself into the great woman she is today and is still becoming.

In her latest book Speak Out, from suppression to expression in 9 vital steps, she bravely reveals so much of her journey, but more than that she shares a plethora of exercises, tools and steps which she has personally used to sculpt the life and the voice of her greater self.

If you are troubled and seeking help following any form of abuse, these words of wisdom from one who has gone through this experience could certainly be of assistance.

The background behind the exercises and advice offered by Di are from her first-hand experience.

I wish you well as you work your way through the exercises. 

Be patient.  Change takes time.

Marigold Dempsey

Trish Springsteen,
Australia's Leading Expert in Empowering Introverts
www.trishspringsteen.com

Your Voice Matters is a very clear well-structured book that takes you step by step on your journey to finding your voice and speaking up. Love Di’s use of her own stories highlighting her journey to speak up. Her use of questions throughout the book makes you stop and think about where you are and where you are going. This brings a unique interactive element to the book.


Di follows this up by incorporating exercises - simple but pertinent exercises that help you on your journey. I also love that Di has included links to videos.


My favourite chapter is Chapter 3 on Embracing Change. There is so much in this chapter to help you understand, accept and move forward with change – something that each of can relate to.


Congratulations Di Riddell on a well-structured very practical book that covers everything you need to discover Your Voice and speak up.

Mike Storkey
International President 2016-17;
Toastmasters International

Opportunities to endorse published authors are a rare event. On being asked to endorse Di Riddell’s latest publication I was somewhat unsure as to what to write. The theme of her book, “Speak Up – suppression to expression in 9 vital steps provided the answer”


Di speaks from personal experience.  As a past leader of a not for profit organisation dedicated to personal development and communications, she has had to deal with her lack of self-confidence and direction following the loss of her life partner. Drawing on these experiences and the challenges she faced, this book speaks from the heart. It is both practical and empathetic, yet manages to capture the frustration that so many feel when confronted with a similar situation.


Di’s positive, yet simple solutions provide a meaningful resource to all those who have lost their way but want to feel that they are respected and that their voice still matters.

Lesley Oliver,
Author 'The Gilded Cage -
I broke free from White Collar Domestic Violence and you can too' 

 

Brilliant, enriching and life-affirming! ‘

Speak Out’ is a must-read for anyone seeking to reclaim their self-confidence and to understand that their voice matters. Using simple exercises, activities and techniques, this step-by-step guide takes us on a journey to empowerment in just nine vital steps. Di Riddell connects easily with her readers and gently guides them through her proven, no-nonsense strategies so they may move from suppressed to expressed to claim the life they deserve.

Di balances being authoritative and knowledgeable with compassion and gentleness, as she writes authentically from a place of truth and love. She shares her own extraordinary life-voyage and how she overcame emotional and physical trauma, so that we may too. Part inspirational journal, part instruction manual ‘Speak Out’ is absorbing to read and offers simple, effective and attainable strategies for anyone wanting to reclaim their voice.


Ruth Noordijk

One of my favourite quotes is “It’s not how many times you fall, but how many times you rise”.


Di’s book is an offered hand to help you rise.  Di has been down, not only from falling, but also from being pushed and hit, and has discovered the skills she needed to not only rise but to shine as well. In this book, she shares her discoveries.

It is well worth the read, no matter what your struggles are.

Book Reviews - 'Beyond Abuse'

Pat Armistead,
Joyologist

 

It was my privilege to write the forward for this book which will support so many who face the challenge of sexual abuse and violence.

Congratulations to all who found the courage to share their stories. You have served many in doing so!

How well you have processed and assimilated your lived experience Di, owning it, dealing with it and choosing to tell it.

I felt I was there. What a story!

My heart bleeds for that innocent misused little girl.

Marie Ward, RN B. Couns

Lesley Oliver, Author of The Gilded Cage

Di Riddell’s book Beyond Abuse is thought-provoking, absorbing, confronting and uplifting, and it offers validation and hope to anyone who has or is, experiencing abuse.

In her own words, Di shares her life experience as a survivor of domestic violence and sexual abuse, and her extraordinary journey to healing and wholeness.

Written from a place of love and truth her story offers a template for survival and triumph - she shows us that it is possible to get beyond abuse to live the life we deserve.

Through her book, we see that Di Riddell is a survivor, an inspiration, and a wonderful example of an ‘ordinary’ person doing extraordinary things and that we can be too.

Barry Basel

This is absolutely a tale that should be read, considered and discussed by everyone because it is a much too common part of our lives. This story could go to any venue where there are people who have been hurt or who have hurt. It is as thought provoking as it is personal and the reader cannot help but rail at the savagery of everyone who was involved.

Reading your writings and having the chance to search deeper into the mindset of a person who has had your experience has been amazing.

During my thoughts today I concluded that for all the grief you may have endured, through the process, you gave the greatest gift to two people who you may possibly never meet, you gave them the chance to live, well done.

Regan Toll

This quote touched me
‘It does not matter what we have done to others in our life or what has been done to us; we are capable and responsible for any change in ourselves.

Congratulations in making the change Di.

Ron McClean

It is not often in life that you read of someone’s life and it actually touches yours. Di Riddell’s story ripped my heart and mind out, stomped all over it and pushed it back in.

I am amazed at this woman’s courage and fortitude when her early life dealt her such a poor hand.

From this story, we should learn that we should not judge other women because they are different but support them, nurture them and encourage them.

Dianne Thorley,
past Mayor of Toowoomba


Linda M

Speaking

Barbara Fay Richardson  President

I am the president of the Weight Reduction Club of Deception Bay and tonight we were so lucky to have Di Riddell come down and be our guest speaker on Self Confidence and Self Esteem. She was soooooooooo good my members just could not get enough of her. We all enjoyed listening to her. One of my members said she could just listen to Di speak all night and the rest of my club want to know when we could get Di back to speak to us again.

Thank you so much, Di for giving up your time to make the trip down from Nambour to be our Guest Speaker this evening. You were a real hit with all the members.

Thank you, Di for a wonderful talk tonight.
p.s. , I have been asked by the President of the Redcliffe Weight Reduction Club if you would speak to them. Your talk is spreading like wildfire. The word is out and you are getting so much said about your presentation it is amazing but certainly not unexpected.

Margie Richter,
Zonta Blackall Range

Coolum Cool Connections were delighted to have Di as their guest speaker recently.

She is such an engaging speaker with a  message very very relevant to out over 50’s group. Everyone enjoyed your presentation and learned something too.
Tina Stubbs Coolum Cool Connections



Our Zonta Club was delighted to have Di Riddell speak at our recent meeting.
Our club supports women’s issues – refuges/domestic violence awareness/fundraising/prevention and we haven’t heard an upfront presentation from a pro-active advocate before. 

Thank you for sharing your story with us – without anger/hate/prejudice. 
I liked your theme:  Denim & Lace = a different slant on the masculine/feminine balance – (it’s a juggling act.)

Women need to be reminded to ‘Be who you are’ – it’s so easy to give ourselves away to everyone & have little left for ourselves.  Thank you for that.

Nick Francis,
Sales Manager, Impact Office Supplies

President - Sunshine Coast Business Breakfast Group, 2013

Our Sunshine Coast Business Breakfast Group (SCBBG) encourages their members to deliver 10min speaking spots to promote their business.

We were seeking a speaker to deliver a presentation on ‘delivering a great presentation’.


Di Riddell, our speaker last Thursday was vibrant, entertaining and on the button with her enthusiastic presentation. Her positive energy and skill showed her as a presenter who builds trust with her audience.  She delivered practical tips which inspired members with ideas on preparation and delivery techniques, adhering to time and all delivered with her ‘real’ and fresh approach.
 
She is passionate about helping people deliver ‘their message’ effectively through learning and laughter with confidence and passion.
Di had excellent content, she was lightly humourous and has the gift of being able to educate and entertain.

We would thoroughly recommend Di as a speaker for your event.


Di Riddell was our guest speaker at the Family Planning Queensland 40th Celebration Dinner.

Wow…Di is an exciting, entertaining and well-researched speaker who brings enthusiasm, humour and presence to an event.
She was one of three speakers chosen to be part of Family Planning Queensland’s  40th Celebrations and from our first contact, Di was professional, involved and supportive.  Her positive energy and skill as a Presenter, gained over a 35 year period, has earned her a trusted and respected reputation. This was evident as she captivated our audience with confidence and enthusiasm.

On the night she achieved this through ‘learning, lightness and laughter’ on the sensitive subject of sensuality. She is an excellent storyteller…the audience were enthralled… her personal stories showed timeless wisdom and practical strategies for today’s mature woman.

Di is passionate about helping people to present the very best of themselves with confidence.  Di is entertaining, ‘real’ and has a fresh approach to her presentations. With her…be ready to be informed, entertained and disarmed. Excellent content, great message …and genuinely funny!

If you want your group revitalised, mentally nourished and left with a message…then call Di, we highly recommend her as a speak

Ellie McAlister,
Family Planning Queensland 2012

Jeremy Britton, 
President, S/C Swap Club, October 2010

“Di Riddell’s presentation skills training is impeccable, her knowledge on the subject matter is absolute and experiential and her presentation is fun and engaging.

Di is a gracious speaker who is there to help, heal and not to ‘sell’. Di was our keynote Speaker at Sunshine Coast Business Swap and we would be delighted to host her again.”

“Wow – how dynamic is Di Riddell!

We had amazingly positive feedback and we look forward to working with Di again soon.”

Sue Lock,
Compensation & Benefits Manager SIP, 
Honeywell Limited;  December 2009

“I was inspired by Di’s session on presentation skills.

She was real, authentic and empathetic – yet challenging.

By implementing her strategies I delivered a clean, professional presentation. She made an amazing contribution to making my goal of being a speaker a reality.”

Emily Gower,
Writer/Speaker, October 2009


Linda M

It is with great enthusiasm and pleasure that I recommend Di Riddell as a speaker and author. Keen to share of herself with her audience and readers, Di has a great talent in delivering a message of hope, resilience and courage to people of all ages.

Our high school students greatly appreciated her talk, which brought forward themes of gender and social inequalities, the long term effects of violence and how seeking support can be a pathway out of victimhood. Di’s experiences and her willingness to share her vulnerabilities in an open and refreshing manner touched a chord with some students in a way that a traditional ‘educational’ session would certainly not have achieved.


I would encourage anyone who is looking to engage Di as a speaker or who is considering purchasing her book to do so without hesitation. Letting Di bring some ‘colour into your life’ may be just the tonic you or your organisation needs.

Deb Richards

High School Teacher, Blackall Range Independant School

Di worked with me in a recent campaign I was running. She was my coach and mentor. She was wonderful. her coaching covered a range of aspects such as etiquette, speech writing and delivery, protocol and even what to wear to each function. Her caring coaching, wisdom and experience made a tremendous difference to my confidence. Di’s manner was professional yet personal, focused on the bigger picture yet with careful attention to detail. Thanks ever so much Di. And yes, I was successful in my campaign!

Dr. John Harris  General Practitioner, Nambour

Tanya Scott
Community Solutions;
March 2009

“A lively presenter with a wealth of information. Di connected and engaged her audience and she spoke to the heart and spirit addressing both mind and emotions.  Loads of practical tips and hints on improving personal presentation at the interview.”

Marguerite Westcott,
BA, Grad Dip Ed, Mater of Ed St (Guidance and Counselling)

I was initially introduced to Di’s journey through reading her book and then had the privilege of her visiting the school I work in.

Her book is written straight from the heart. The conversational tone invites the reader to sit comfortably with Di as she reveals a personal story of innocence lost and a heroic journey of recovery.

Di’s story of abuse is used as a catalyst for change. It advocates for the power of self-realisation and the very real, lifelong legacy of healing. This is not a book written to shock or preach. This is the story of a family next door,  a teenage girl deceived by Cinderella myths, a young woman wearing a victim label,  a ‘Supermum’ excelling at emotional suppression and the grieving widow who ultimately succumbs to the skeletons she so tidily kept at bay.

The reader then shares Di’s journey of repair: nothing glossy, no quick fixes, no magic tonic; just real (ongoing) work. It is a clear testament to the resilience of the human being, the value of qualified professionals and friends that dare to challenge your position in the muddy puddle of self-pity. Di’s story encourages the reader to acknowledge their own inner resources, shake off the dust and use them!

Di is one of our local community leaders and recently our school was fortunate to have her visit and share her story and personal development message to our group of adolescents in high school. Her talks have empowered these young people to become better informed about abuse and trauma, to be proactive in their sense of social justice and to witness firsthand, the strength of inner resources that are available to every human being. We can never underestimate the value of people sharing their stories with people.  We can only guess at where the ripples of the stone cast by the narrative might finish up….. but they will make contact and therefore, affect.

As an educator passionate about the wellbeing of young people, I would highly recommend Di as a guest speaker who is honest, inspiring, sensitive and highly professional.

Hiliary Aquili 
(Participant Community Solutions) 2009

‘Thank you for your words of wisdom spoken so sincerely at our Networking and Presentation skills workshop presented at Community Solutions 21 April 2009. 

Di presented her challenging life as a testimony to the ability of one person to change from worthlessness to oozing confidence.  Sharing her life of sadness and humour made me aware that it is possible for anyone to become confident and present well. 

Di gave us excellent tips to take with us on a job interview and I passed with flying colours.

I start my new job on Monday.’

‘Di Riddell was our guest speaker at our last student graduation. Di’s talk was very entertaining and well presented. She spoke from the heart and managed to convey to the students a profound message of hope and encouragement.

Di is a polished speaker and while her manner was relaxed and humours it also contained deep meaningful insights.

All present enjoyed her presentation immensely.’

Helleyna Burton, 
Director Quest College 2007

‘Your presentation is so colourful, thank you for sharing your message. You work the stage with experience, ease and grace. Your energy is contagious and wonderful analogies.

You are making a difference in the world already.’

Francis Mercer,
Life Coach and Sexologist 2007


Linda M

Wedding MC

Shane Allen,  CPA, Brisbane,
Communication Skills Trainer
Advanced Communicator - Toastmasters International
National Speakers Association of Australia (Associate)

‘With Di Riddell, what you see is what you get. 

When you set eyes on her, you see that she is always immaculately presented; you see that she has a professional air about her and you see that she looks the part and is comfortable at the lectern.

Inside this professional exterior lies an intelligent, charming, caring and very sincere person.  These traits are readily identifiable when she is addressing an audience. I have witnessed Di presenting to audiences of hundreds and she has been professional, controlled and at ease on the stage.

Di’s work ethic and organisational skills have been demonstrated through the senior leadership roles that she has taken on during her many decades of involvement with the renowned communication organisation, Toastmasters International.

But like the ad says – ‘But wait, there’s more’. 

Di’s welcoming smile and sense of fun and humour help to engage an audience and allow them to sit back and enjoy the occasion.’

Jeremy and Yvie Britton 
October 2010

‘Di was awesome!

Our wedding day was a huge success with Di as our talented MC.

She was elegant, gracious and very professional.

Her attention to detail was superb, and we loved how Di put extra things into our day to make our fully rehearsed event into a fun surprise for us. 

We would heartily recommend Di as an MC for a wedding or any other event.’

Di was truly amazing as the MC for our wedding in October 2010.

 

Engaging her as our MC was just the best decision. We found Di very open to how we wanted our night to run, and meticulous in her attention to detail.

She was also fun, bubbly, comforting, a real pleasure to work and showed respect to our cultures.

We would not hesitate to recommend Di to any of our friends for future weddings or functions.’

Khai and Elisha Tran

Michelle Schwab,
Wedding Planner - Perfect Day Weddings, Sunshine Coast

‘Di provided a wonderful service the bride and groom Yvie, Jeremy and myself as the wedding planner. 

My business relies on personalised service from suppliers like you to satisfy our customers. I sincerely appreciate your efforts, creativity and the way you conduct business.

I will recommend you to others because it’s a pleasure to work with knowledgeable and helpful people’.


Linda M